Shipping policy

Shipping Policy

1. Scope

ROVOCCI LTD supplies products on a wholesale basis and in bulk quantities to approved business customers and authorized distributors. Products are not sold directly to individual consumers or as single units.

2. Shipping Arrangements

Shipping terms, methods, and costs are agreed individually for each order or distribution agreement. Depending on the product and destination, orders may be shipped:

  • Directly from ROVOCCI LTD or its designated facilities

  • Through authorized distributors or logistics partners

The exact shipping terms (such as Incoterms, courier/freight method, and estimated transit time) are confirmed in writing before the order is finalized.

3. Shipping Costs

Unless otherwise agreed in writing, shipping, insurance, customs charges, and any applicable local taxes or duties are the responsibility of the purchaser or distributor. Any indications of shipping cost or transit time provided in quotations are estimates and may vary depending on carrier conditions and destination.

4. Delivery Times

Estimated delivery times are provided during quotation or order confirmation and may depend on product availability, destination, and transport method. While ROVOCCI LTD aims to meet agreed timelines, transit times may be affected by factors outside its control, such as customs procedures, carrier delays, or regulatory inspections.

5. Risk of Loss and Damage

Risk of loss or damage during transport is handled according to the agreed shipping terms (for example, specific Incoterms). Purchasers and distributors should inspect goods promptly upon receipt and notify ROVOCCI LTD or the logistics provider of any visible transport damage or discrepancies.

6. Customs, Import Duties, and Compliance

Business customers and distributors are responsible for complying with local customs, import regulations, and any licensing or documentation requirements applicable in their country. Any customs duties, taxes, or regulatory fees are generally borne by the purchaser, unless otherwise agreed in writing.

7. No Consumer Shipping

The website and ROVOCCI LTD’s shipping processes are intended for business-to-business (B2B) orders only. Products are not shipped directly to individual consumers via the website, and no retail online checkout or consumer parcel service is provided.

8. Contact

For specific questions about shipping terms, delivery options, or logistics arrangements for your order or distribution agreement, please contact ROVOCCI LTD using the contact details on the website.